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Transparency, Accountability & E-Governance
GS-II: Constitution, Governance, Social Justice & IR
Useful for: UPSC Civil Services
Overview
E-governance uses digital tools to make services faster and transparent; it must be paired with inclusion, data protection and grievance redress.
Key points
- The National e-Governance Plan began in 2006; Digital India was launched in 2015.
- Common Service Centres deliver services in villages; DigiLocker stores documents; UMANG is a single app for many services.
- RTI and proactive disclosure strengthen transparency.
- Data protection (DPDP Act, 2023) is needed to maintain trust.
- The digital divide (gender, rural, age) can exclude people.
- Grievance redress (CPGRAMS) and feedback improve services.
Practice MCQs
From the perspective of definition and scope, which one of the following statements about Transparency, Accountability & E-Governance is correct?
- Transparency reduces information asymmetry but requires usable disclosure, not data dumping.
- Putting a service online automatically guarantees transparency, inclusion and accountability.
- Transparency, Accountability & E-Governance is unrelated to institutions, processes or real-world applications.
- Transparency, Accountability & E-Governance has no exceptions or limitations in exam analysis.
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Answer: (a) Transparency reduces information asymmetry but requires usable disclosure, not data dumping.. Transparency reduces information asymmetry but requires usable disclosure, not data dumping.
Consider the following statements on Transparency, Accountability & E-Governance and Poverty, Hunger & Vulnerable Sections, focusing on definition and scope: 1. Putting a service online automatically guarantees transparency, inclusion and accountability. 2. One welfare programme can remove every dimension of poverty and vulnerability. Which of the statements given above is/are correct?
- 1 only
- 2 only
- Both 1 and 2
- Neither 1 nor 2
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Answer: (d) Neither 1 nor 2. Neither statement is correct; both are common misconceptions.
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